You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Once your order is ready, a pick-up notification will be sent to the email listed on the sales order.
Ultra Wine Racks & Cellars will hold your order for up to 5 days, free of charge. After the 5th day, we will begin to charge a daily storage fee of $25.00 until the order is picked up.
We will hold orders for up to a maximum of 14 business days. If orders are not picked up within 14 business days, the order will be canceled, and a 25% restocking fee will be charged.
Our address is 1738 E Alpine Ave, Stockton, CA 95205, and our hours of operation are M-F 7:00 AM – 4:30 PM.
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